Refund policy
At Snores Co, we strive to ensure your satisfaction with every purchase. Please read our return policy carefully:
Pre-orders
Returns are not accepted for pre-order items, except in the case of:
- An error in size
- An error in model
If such an error occurs, Snores Co will cover all return shipping costs, as well as the shipping of the corrected item (correct size or model).
In-stock items
Returns are accepted for in-stock items under the following conditions:
- The return request is made within 14 days of receiving the package.
- The item is unused, unworn, and in its original condition and packaging.
- The return shipping costs are the customer’s responsibility.
To initiate a return, please contact our customer service with your order number and reason for the return.
Thank you for choosing Snores Co.